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I have just achieved the CMI L7 Certificate in Professional Consulting with the support of Gordon Spencer. Gordon's coaching approach and our discussions were very helpful, and I found the experience enjoyable and valuable for learning and reflection. As a tutor myself, I appreciated the time taken by Gordon and the sharing of his wealth of experience.
If I do decide at later date to carry on to the Diploma I would definitely take this through Durham Open Learning College and with Gordon as my tutor. I would certainly recommend them to anyone wishing to undertake these types of vocational qualifications.
MSc, CMgr FCMI, Chartered FCIPD Chartered Manager
I appreciate the support and guidance received from Gordon in Durham during my study. He was responsive, professional and patient. Gordon taught me on how to interpret and analyse assignment questions, how to structure the answer, and more importantly, he gave explanations with real case studies. Hence, I strongly recommend prospective students to choose Durham. As for the qualifications of CMI, it has broadened my vision and provoked my thoughts in management issues, plus the study journey has sharpened my writing and analytical skills. So, it is rewarding and worthwhile to study with CMI.
Keith Zhao, FCII
Purchasing and Procurement
Durham County Council
I have recently completed my NVQ Level 4 Supply Chain Management via Durham Open Learning, after an unfortunate circumstance I found myself in with my former college. The help and support provided by Gordon was second to none, I have no hesitations in recommending him for anyone wishing to study an open leaning qualification. Gordon went above and beyond to help with the problem and issues I encountered all in a timely manner to ensure I met the deadline, sincerely grateful for all your help.
I recently completed the NVQ Level 4 in Supply Chain Management via Durham Open Learning College. It was my first time studying long distance for a qualification and I found it very straight forward to complete. The portal was excellent and allowed me to easily submit evidence for review and track my progress. Thank you to Gordon for supporting me through each unit.
Procurement and Contracts Manager
I would recommend Durham Open Learning College to anyone who wants to study for a NVQ in Diploma in Supply Chain Management. This was my first experience at distance learning and a NVQ process. The support network supplied by Durham Open Learning College and especially my tutor Gordon was exceptional and he was always available to discuss, give direction and provide practical support. Without this support I believe I would have struggled to complete the course in a timely manner. All work submitted was marked quickly and where required professional feedback was given by Gordon in support of achieving the qualification.
The course itself was supported by a Quals Direct portal which is an excellent system to record and monitor progress throughout the NVQ I was extremely impressed with both the qualification set up and the college and would not hesitate to recommend.
Harsco Rail Ltd UK
I highly recommend the NVQ Level 5 in Occupational Health and Safety, City and Guilds qualification. The tuition provided by Gordon at Durham Open Learning College was delivered open and relaxed. I found this a very positive experience. I enjoyed the 1:1 interaction that Gordon provided on each section, explaining the requirements. All course work is checked in a timely manner and allows you to progress at your own speed. I completed the course in a short period of 5 months whilst working full time. Thank you for the support and encouragement.
Joanne H Keilloh
Group QHSE Coordinator
I have recently completed my NVQ 5 Diploma in Occupational Health and Safety Practice and wouldn’t hesitate to recommend the services of Durham Open Learning. From the very start of my studies I have received first class support from Gordon Spencer who I have found to be extremely knowledgeable and able to communicate and explain how best to tackle the Diploma. Support is provided via regular Skype Meetings but more importantly for me via telephone and email which Gordon always replied promptly. I found the overall course content very interesting and know it has helped me develop as a H&S professional. I have and will continue to recommend Durham Open Learning and Gordon to my collegues.
Senior HSE Engineer
I was recommended by a colleague to study with Durham Open Learning College . As an experienced Health and Safety Advisor in the oil & gas industry I was keen to further develop my skills and knowledge as well as work towards chartered membership of IOSH. The webpage was very easy to upload data to my electronic portfolio which is an excellent method for collating evidence. Feedback from my tutor Gordon Spencer during the course was outstanding and his knowledge, flexibility and experience was a key factor in my achieving the qualification. I have since recommended three more colleagues to study with Gordon due to the fact how good the course was structured.
Gordon has been my tutor at Durham Open Learning College for the past year and a half. Gordon has steered me through an incredible learning journey while finishing my Level 7 Executive Coaching and Mentoring Programme. He has been incredibly patient and an invaluable help to me. His coaching style, advice and support has kept me on course.
He is professional, knowledgeable and provides great insights into the world of coaching and mentoring. He is personable and fun! He provides endless support sessions and pushes you to be your best you. A genuine person with your best interest at heart.
I wouldn’t hesitate to recommend Gordon and Durham Open Learning College to anyone thinking of their professional and personal development in a self driven way.
I have recently completed my NVQ Level 5 in Occupational Health and Safety with Durham Open Learning College. I had been advised by a fellow colleague that he had had a very good experience using Durham and that Gordon was excellent with regards to help, assistance and guidance. From the minute I started, Gordon was extremely supportive, breaking down the course into sections and explaining the requirements of each section and module. He was always available when I required his help and regularly made contact with me to check on progress and answer any questions I had.
I completed my NVQ within a 7 month time frame due to other commitments at work and family time, which restricted the amount of time I could spend on the course material. I would and have, recommend Durham Open Learning College to anyone who is looking to improve their qualifications and knowledge as they offer a very professional, flexible and no pressure service.
Thanks for all your help Gordon!
Regional Safety Officer
I came to Durham Open Learning College on the recommendation of a colleague and have been more than satisfied with my learning experience. I have tried distance learning in the past and found support and structure to be lacking but this was not the case at all here. Gordon is a very knowledgeable and supportive tutor who provided me with just the right amount and sort of guidance for each step of my qualification. At no time did I feel I was stuck or left to figure things out myself but neither was I overloaded with help I did not need. I was particularly pleased that I was able to work flexibly and not to a specific timetable as this allowed me to fit my studies around other priorities in my life and Gordon was very patient when it took me longer to complete units than I had anticipated because something had come up. Overall, as an adult learner in a professional environment, I found Durham Open Learning College provided me with everything I needed to obtain my qualification in a way which worked for and suited me. I wouldn’t hesitate to undertake additional learning with them in the future.
Senior Procurement Manager
Hampshire County Council
Gordon has been my tutor at Durham Open Learning College for the past two years and he has steered me through a fantastic learning journey while finishing my Level 7 Executive Coaching and Mentoring Programme. Gordon has been an invaluable help to me during the course and is always on hand to discuss issues and provide motivation to get past learning blockages. He is professional, knowledgeable and provides great insights into the world of coaching and mentoring. Above all he is a genuinely nice guy and very easy to get on with. One of the best parts of the course has been our regular interactions and support sessions.
I wouldn’t hesitate to recommend Gordon and Durham Open Learning College to anyone thinking of their professional and personal development.
I have just completed my Level 3 in Information, Advice & Guidance at Durham Open Learning College. This was my first time studying for a long distance qualification, so I was more used to face to face classroom based learning. Gordon made things really easy for me. He was flexible in his availability to help guide me through each of the units and replied to my email queries promptly. He was very knowledgeable in my chosen units and was able to relate the criteria to my line of work. Thank you Gordon, I would recommend Durham Open Learning to anyone.
College Admissions Advisor
Having identified through professional development that this type of course would benefit me and the clients I work with I researched many other courses and this one fitted my needs adequately in terms of learning style, cost and simplicity of accessing. My course tutor Gordon Spencer was very supportive throughout the course, from initial signup and to receipt of certificate and at no point did I feel under any sort of pressure. It is suggested that the leaner has access to Skype to help facilitate the potential barriers around distance learning, however with my company unable to offer this service I was only able to use telephone contact with Gordon. This did not in any way hinder my ability to complete the course as Gordon was able to clearly talk me through as appropriate and, if necessary, remotely connect to my computer. When I made a telephone call to Gordon without an appointment he always answered and if unable to speak at that time would arrange a call back at a particular time and would be available at this time.
A good professional service.
CRO Housing - Youth Support Team
Once I had decided to follow the nvq route, I had to shop around for a course provider. Looking around I discovered that some providers were charging £900-1000 more than Durham open learning and as I was funding myself decided to give them a try. After speaking with Gordon who painstakingly took the time to explain the format of the course and what was required, I was then able to start gathering my evidence and preparing my personal statements with Gordon's expert help and encouragement along the way. This was not just through the regular phone sessions but at anytime I got stuck or needed a little direction on what evidence was required to satisfy the learning outcome. Once I was on my way I had completed all of the learning outcomes in a matter of months and have just received my certificate.
Even paying the higher prices to other course providers, it is hard for me to imagine how they could compete with the level of support, service, advice and value that I received from Gordon and Durham open learning college whom I would and have wholeheartedly recommended to others. The speed at which I was progressing through the course was a major factor in me gaining my promotion.
Thanks again Gordon!
Venture Compliance Ltd
I recently completed my Level 5 Health and Safety Diploma through Durham open learning with the guidance of Gordon Spencer. I found Gordon to be very approachable throughout, Gordon helped me gain a clear understanding of the course requirements and technical knowledge was always only one phone call away. I completed the module within a very short period of time which would not be possible without the co-operation of Gordon who without doubt matched my hard work. Thanks Gordon.
Having just completed CMI Level 5 in Coaching and Mentoring I have to extend my gratitude to Gordon at Durham Learning College. His guidance, patience and support undoubtably made a huge difference enabling me to complete the course with confidence. He was always available - responding to my queries quickly and keeping me on track.
I would recommend Durham Learning College to anyone considering completing a qualification to add to their portfolio - they provide the support and encouragement we all need to keep us going as we unravel and understand the complexity of our chosen subject.
H&C Regional Director
Massive thank you to Gordon at Durham opening learning for helping me to achieve my NVQ Level 5 Diploma. To all of you reading this I never thought that this would of been possible!
After trawling the internet for weeks on end for a genuine distance learning provider I can safely say they are the best, Gordon sent over a demonstration package for me to have a trial go at and spent time on the telephone, making sure I was happy with everything. I have had an poor experience of a distance learning in the past with another training provider, which cost me rather a lot of money and time, as this was the company driver.
Durham Opening Learning provide a professional, positive and inspiring service and I would have no doubt in recommending them, to anyone. Whilst you must have the commitment and self-motivation to complete the courses yourself, he will give you the push and focus in the right direction.
Gordon has helped me along with this NVQ level 5, and gone into some depth with what evidence I have needed and information required when answering questions. I came to Durham College due to the price of their online course, and found it so simple to get online, use the evidence submitting software and using joinme. Gordon’s not afraid to use up to date technology when it comes to getting students evidence together. He’s made me feel at ease with the course, and no question has ever been a silly one, You can ask him almost anything. He's quick to reply and always courteous.
I embarked on enrolling for the level 5 diploma with hesitation as I had not studied at this level in the past, after speaking with Gordon he put my concerns to rest and gave me the confidence to enroll. As an added bonus I found that I did not have to pay the course fee until Gordon was satisfied that I would be able to manage the course requirements. Throughout the course I have had excellent support from Gordon who is very knowledgeable and was able to guide me through each module requirement. Overall I would not hesitate to recommend Durham Open Learning College for those who are seeking to further their knowledge.
I was researching online courses for Operations Management/Logistics and came across Durham Open Learning College website.
I had previously completed online course work related courses but I required both quality and flexibility for my choice of course. My main concern was the support available working around shift working. I viewed the DOLC website courses detailed and selected a Level 3 IOM course in Operations management.
I contacted Gordon Spencer and discussed the content and support available. I was immediately assured of the quality and support avaialable during the period I would be studying. The guidance and support received both by telephone and email were superb. The advice given by Gordon allowed me to plan and complete work around shifts with confidence. I completed the course in plenty of time for submission and received an award of a Grade A for my qualification.
From the first contact with Gordon to the awarding of the qualification, the quality of the support was invaluable and timely. Durham Open Learning College is outstanding in all aspects. I would highly recommend all students talk to Gordon regarding any course from DOLC.
I have recently completed my Level 5 NVQ Diploma in Occupational Health and Safety Practice and would like to say a big thank you to Gordon at Durham Open Learning College. As I work offshore in the Oil & Gas industry, I was concerned as to how I would find time to study for the Diploma. When I had my first meeting, via Skype, Gordon ensured me he was very flexible and would work with me when I was available. The level of flexibility, support and professionalism via: Skype, email and telephone I received throughout was outstanding. I have absolutely no hesitation in recommending Durham Open Learning College to anyone considering open learning.
Offshore Oil & Gas
I would like to thank you personally for helping me complete Unit 5 of my CIPS Level 3 qualification in such a short period of time. Having studied units 1-3 with another distance learning provider, who will remain nameless here (but one which I would definitely not recommend), and Unit 4 as self study due to a lack of support from the previous provider, I wanted to study my final unit with an organisation who could provide the support and guidance needed in order to allow me to achieve the best possible result from my studies. My faith in distance learning providers was very low at the time we had our initial discussions. Your organisation was highly recommended to me by an ex-work colleague, Julie Davitt, who was also a student of yours. It was through the initial chats we had that you restored my faith in distance learning. Before enrolling with you for the unit, I was very impressed with the thoroughness of our discussions and the fact that you were extremely understanding relating to my other commitments. – especially when during our initial discussion my children were playing noisily in the background! I explained from the outset that I only wanted to study one unit of the qualification with you – and appreciate that you were flexible enough to allow me to do this. Your advice relating to CIPS exam centres in the north-east was also very much appreciated. The support given during the assignment submission period was second to none. I cannot thank you enough for the guidance and constructive criticism given. All feedback was professional and was done in a timely manner – and always well within the agreed deadlines. I was also extremely impressed when you recorded our telephone conversation relating to assessment techniques and emailed it to me shortly after the conversation took place. This allowed me to listen to it on a number of occasions to ensure that I made correct use of all the points you advised on. I have never worked with a training provider who has done this, and can definitely say what a fantastic idea this was! I think that CIPS should be made aware of this technique as it is such a great learning tool. Once again Gordon, please accept my thanks for being so supportive during the course of my studies. I will be in touch in the New Year to confirm the grade awarded by CIPS. I will also, without doubt, have no hesitation in recommending your company to my friends, colleagues and employer.
I have carried out NVQ type qualifications before but the NVQ Level 5 Diploma in Occupational Health and Safety Practice but this was by far the best. The regular support was outstanding and the help was always there when required. I would like to thank Gordon who made this a very smooth process. Would highly recommend!